How does Hide My Ass’ customer service work?. That is why virtual servers are used in these countries and regions, and they do function the same way as a physical server. It is, however, not possible – or at least very difficult – to store physical servers in all countries since some countries have laws that make this difficult. Hide My Ass wants to be present anywhere on the planet. Why do Hide My Ass use virtual servers?. In order to ensure the highest level of security, Hide My Ass uses OpenVPN (via UDP and TCP) and IPsec/IKEv2-protocols and well as 256-bit AES-encryption. This also ensures high speed for the customers. More than 210 countries have either a physical or virtual Hide My Ass server, and you can access data from all over the world by passing their geo-blocking systems. This is ensured by having established a ton of servers spread around nearly every country of the world. Hide My Ass promise versatility, high security and super-fast connections. All over the world with high speed and security Even for Hide My Ass, you will be completely anonymous. VerSprite have then gone through VPN from Hide My Ass and verified and helped ensure the highest quality of security and privacy for the customers. In order to ensure their customers that the company’s policies on logging the data of users are met, Hide My Ass are cooperating with the independent cyber risk consultancy VerSprite. Collaboration with independent consultancy You can be sure to keep everything to yourself, like your original IP address, your DNS requests, your general activity online (what you stream, where you surf, programmes you are running, and a lot more), as well as exactly how much data and the precise time of your connection. Hide My Ass promise that it does not know about the specific data, but it is only used to provide knowledge of the amount of data in order to optimise the company’s servers and network capacity. This is, according to Hide My Ass, in order to help troubleshoot and improve customer service.įurthermore, the amount of data up to the nearest hundred MB is registered. The data this covers is the date for when you connect as well as the time of day you connect. With the one condition that certain anonymous data will be logged for 35 days, whereafter they are permanently deleted from the servers. They have a policy that they do not log any of your data at all. Furthermore, this is a risk should your information get leaked.Īnd it is always good to stay alert – also when you’re looking for good VPN software. You have probably heard about this before: Always be aware of the services that log your personal information online that they can later use to make money, target ads or other things. Hide My Ass do not log anything about you Hide My Ass is compatible with nearly any well-known operating system, which means that you can use the VPN service on both Windows, Mac, iOS, Linux, on your PlayStation, your Xbox, your Apple TV, as well as in different browsers. Hide My Ass can be downloaded and installed on every device you can think of that operates online. It might be a good idea to try out the product for a month, but it is important to keep in mind that it can be quite expensive if you end up not wanting the product and you haven’t cancelled your subscription before the eighth day. Here you need to be aware that you will get seven days of free VPN service, whereafter you are automatically charged for a 12-month subscription. Hide My Ass advertise that you can get a free trial version. Hide My Ass Free trial period but stay alert
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